
Our Policies
Security
Spears Gallery of Gifts, LLC is committed to protecting the security of our customer’s data. The Order
Form pages on SpearsGalleryofGifts.com are served through a secure HTTPS connection using
industry standard 128-bit SSL v2/v3 encryption. Credit Card information is encrypted three times. When a
shopper enters their credit card number in the web browser. When it is sent to the server. When it is sent
back from the server. When ordering online, your credit card information is secure and cannot be read in
transit with our online order and payment processing.
How we use Information collected from our Customers
We use an order form to gather the shipping and billing information that allows us to process your
orders in an efficient, and accurate manner, which allows us to contact you if we need more information
to process your order from Spears Gallery of Gifts, LLC. We collect contact information, such as your
name, telephone number, email address, and billing information credit card number, expiration date
and billing address etc. We also collect shipping information for recipients to ensure correct delivery. We
also collect contact information for gift recipients in order to ensure correct gift delivery. Delivery carriers
must have the recipient's phone number to qualify for our guaranteed delivery service. We will not contact
your gift recipients via phone unless we are having problems with delivery. We do not share your
information with any third party not directly involved in processing, preparing, or shipping your order. This
information is necessary to process your order and make shopping secure.
Customer Privacy
Spears Gallery of Gifts, LLC is committed to protecting your privacy. The customer information collected
to process your order uses secure server software Secure Socket Layers (SSL) encryption technology.
Information security is critical to protect the security of your information during transmission by using
(SSL) software, which encrypts information you input. Furthermore, all customer data we collect is
protected against unauthorized access to your credit card information.
In summary we are committed to protecting the privacy of our customers and using this information
responsibly.
Your Agreement
We use the information we collect to make shopping possible and to enhance your overall shopping
experience. By using our Web site or purchasing a product from us, you agree to the collection and use
of information as set forth in this privacy policy. We may from time to time update this policy. We will post
any changes to our policy on this page so that you are always aware of what information we collect and
how we use it. By using this site, you consent to the foregoing collection and use of information by
SpearsGalleryofGifts.com to process your order.
Placing an Order
Ordering online SpearsGalleryofGifts.com is made easy for your convenience. Just browse our site to
find the special gift that is right for you or your recipient. When you find the item or items you wish to
purchase, select the desired quantity then click "Add to Basket" to place your gift in your shopping
basket. You may then "Continue Shopping" or click "Checkout" to proceed with the purchase process.
Once you click "Checkout", you'll be asked to enter your billing information, choose a shipping address,
either yourself or recipient, select a delivery, payment method, and confirm your order. You will also have
the option of sending a personalized message to the recipient of your gift. Upon order completion, when
your order has been processed a confirmation. Of your order will be sent to the email address you
provide. It's that easy! Orders may be placed in advance and specify an estimated delivery date. When
ordering just place the date in which you would like your gift to ship in the comments area and we will
hold your order until that date. You may place orders online at SpearsGalleryofGifts.com anytime 24
hours a day 7 days a week at your convenience.
The state of Arizona requires products shipped to the state of Arizona to be charged an 8.1% sales
tax, which includes city tax.
Substitutions
Our Gift Baskets change depending on the season, and product availability. In the event that a
substitution must be made, an item of equal or greater value will be substituted.
We do not ship chocolate in the summer months; other delicious items will be substituted.
Free Ground Shipping on our Gifts and Gift Baskets
Our affiliates advertised on Spears Gallery of Gifts will offer different shipping policies.
DELIVERY DATES are just an estimate not a guarantee shipped via Federal Express, UPS, and
USPS, delivery services delivery dates are an estimate due to circumstances out of our control. You
will be notified if there would be a delay in processing your order, or if your selection is currently out of
stock. Express orders are available at an additional charge, which are calculated. For express shipping
rates please select the gift of your choice on our site and additional shipping rates will be calculated at
check out.
Delivery Address
Please be sure to provide us with complete and accurate delivery information including an accurate zip
code. A phone number is recommended to assist delivery services in promptly delivering your gift. We
regret we will have to charge a $10.00 address correction charge if a bad address or zip code is
supplied.
We are unable to deliver to PO Boxes, APO-FPO Boxes or foreign countries.
We do not accept money orders, or personal checks.
Credit Cards accepted Visa, Master Card, American Express and Discover.
Return Policy
We guarantee you'll love our products. If you or your recipient is not 100% satisfied, simply return the
item for a replacement, please contact us within 48 hours after receiving your gift item. Your purchased
gift item must be in its original packaging with the packing slip, additional shipping charges will apply. If
your gift product was damaged when received please notify Spears Gallery of Gifts, immediately within
48 hours via e-mail SpearsGalleryofGifts@yahoo.com so this will be handled promptly and the
damaged product will be replaced. Your complete satisfaction is our goal.
Delivery dates are an estimate not a guarantee dues to circumstances out of our control. Please take
into consideration when placing your order especially during the Holidays additional delivery time may
be needed.
Delivery Dates Are An Estimate and Not a Guarantee.
As a service to our customers, we offer FREE Ground Shipping within the USA, unless another
shipping preference is specified. Due to the increase of packing materials we now add a Fee of 1.95
per order under shipping. This provides us with the ability to continue offering Free Ground shipping to
our customers, which usually takes 3-6 business days NOT including the day it ships or Weekends &
Holidays Are Not Included In The Delivery Time. Delivery dates are an estimate and not a guarantee.
Delivery Price Included w/Order is available when making your order selection on a selective group of
products and selecting your delivery method. When placing your order Monday Through Friday all orders
placed by 12:30 PM EST (10:30 A.M. MST) are usually shipped the same business day, and all orders
placed after 12:30 PM EST (10:30 A.M. MST) are usually shipped the next business day. Orders placed
on Saturday, Sunday, & Holidays will be shipped the next business day this INCLUDES OVERNIGHT
NEXT BUSINESS DAY DELIVERY. Order must be placed before 12:30 P.M. EST (10:30 A.M. MST) are
shipped on Business Days only delivered (Monday-Friday) the next business day! Shipping Method is
per item. FOR A DELIVERY METHOD NOT SHOWN OR ADDITIONAL SHIPPING COST METHODS PLEASE
CALL TOLL FREE 1-877-445-GIFT or LOCAL 602-938-2121 for assistance placing your order and
someone will be happy to assist you. Thank you for your order!
Thank you for your order!



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